5.1.3.2. Common issues
In this section, we will see how to troubleshoot the most popular issues.
It is important to know that the administrator can force a policy evaluation using the following command by CLI, on Core.
curl --header "User-Agent: SENSOR" http://localhost/api/poleval/mac/mac_address/ip/IP_Address
curl --header "User-Agent: SENSOR" http://localhost/api/poleval/mac/dc4a3e51e8bb/ip/192.168.249.17
After mac/, insert the MAC Address you want to force the authentication example: dc4a3e51e8bb
After ip/, insert the IP Address you want to force the authentication example: 192.168.249.17
“SENSOR” indicates the source. In this case, the visibility source of OpenNAC Enterprise was the ON Sensor.
- 5.1.3.2.1. Known Issues
- 5.1.3.2.1.1. ON NetConf
- 5.1.3.2.1.2. SNMP Traps
- 5.1.3.2.1.3. Time Issues
- 5.1.3.2.1.4. OVA Import Issues
- 5.1.3.2.1.5. No Information in Analytics > Discover
- 5.1.3.2.1.6. Agent Tags Don't Appear
- 5.1.3.2.1.7. How Calculate openNAC Agent Name
- 5.1.3.2.1.8. Joint Domain Issue
- 5.1.3.2.1.9. 802.1x Client issues
- 5.1.3.2.1.10. TPM 2.0 Issue
- 5.1.3.2.1.11. ON Captive - Mail Sponsor Validation
- 5.1.3.2.1.12. ON Captive - Synchronize Captive Themes
- 5.1.3.2.1.13. Dashboards - Indices in read-only
- 5.1.3.2.1.14. Reset Admin Password
- 5.1.3.2.1.15. Conntrack table full
- 5.1.3.2.1.16. PHP Requirements on Update
- 5.1.3.2.1.17. Security Policies Update
- 5.1.3.2.1.18. Database out of date
- 5.1.3.2.1.19. Update error caused by PHP 8 enabling
- 5.1.3.2.1.20. Administration Portal License Error
- 5.1.3.2.2. Plugin Issues