5.1.3.3.1.21. OpenNAC license Request
When requesting a license in the Configuration > Configuration vars > License section of the Administration Portal, you may encounter error messages that provide clear and explicit information about their causes. Here is the complete list of these error messages:
Error Messages |
Cause |
---|---|
“License is empty.” |
The license file is missing or contains no data. |
“Invalid file MIME-type, only .zip allowed, received: %1$s” |
The provided license file has an incorrect file type. Only .zip files are accepted. |
“Unable to read license file.” |
There was an issue reading the content of the license file. |
“License invalid format.” |
The license file does not adhere to the required format. |
“Unable to save license.” |
There was a problem saving the license file. |
“License not found.” |
The system couldn’t locate the specified license. |
“Validation failed, reason: license data not match with this core (invalid company and/or e-mail).” |
The license information doesn’t match the company or email associated with this Core. |
“Validation failed, reason: license data not match with this core (UUID not matching).” |
The UUID in the license does not match the expected value. |
“Validation failed, reason: license data not match with this core (number of interfaces not matching).” |
The number of interfaces specified in the license does not match this Core. |
“Validation failed, reason: the modules allowed by the license do not match the active modules detected.” |
The licensed modules do not correspond to the active modules detected. |
“Unable to get public key to decrypt license, md5: %1$s” |
There was a problem obtaining the public key necessary to decrypt the license file. |
“Failed to decrypt license.” |
The system encountered an issue while attempting to decrypt the license data. |
“License data is not in JSON format.” |
The license information is not in the expected JSON format. |
“Validation failed, reason: license already expired.” |
The license has already reached its expiration date and is no longer valid. |