5.9. Licenses

In this section we will see how to get the OpenNAC Enterprise license. The license must be uploaded in the ON Core node and must be up to date. Otherwise, we will lose some functionalities.

Important

In HA architectures where there are several ON Core nodes with main or worker functions, it is only necessary for the main one to have a valid license.

Once we have accessed the Administration Portal, we can request and install the user license by following these steps in the ON Core Administration Portal:

1. Navigate through the menus to Configuration -> Configuration Vars -> License. Enter the name of the company and a valid contact email.

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  1. Click on the Save button to save the data and activate the “license request” file download button. Once it is enabled, click the Donwload data to request license button, this will download a text file in JSON format.

../_images/license1.png


  1. We must send this file by email to the address license@opencloudfactory.com. This file must not be modified, otherwise an invalid license will be generated. The support service will return a file with the license. This license will be valid only for the ON Core node in which the file was generated.

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  1. We return to the “License” section and load the file with the license using the Upload License button.

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  1. If the process has finished correctly, we will see a banner indicating it with the new expiration date:

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5.9.1. Unable to access the Administration Portal

It is possible that if you do not activate the license in time, the activation period will expire and you will lose access to the Administration Portal. In this case, you will see one of these forms when trying to enter the portal, depending on the step in which you remained. If you have not yet configured the license data, the following message will appear:

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We simply fill out the form to request a license.

Otherwise, download the “license request” file and upload the “license file” if you have one:

../_images/license6.png


Important

Keep in mind that some changes to the nodes may affect the product license, rendering it unusable. We recommend to perform the specific configuration of each module before requesting the license.